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Shipping Methods

We currently offer the following shipping option to ensure reliable and timely delivery for all orders.

Shipping Method

• UPS Standard Shipping

  • Estimated delivery time: 7–12 business days after the order has been shipped

  • UPS provides time-definite and day-definite delivery services based on the shipment destination

  • Flat shipping fee: USD $5 per order, applied at checkout

Delivery times are estimates only and may vary depending on location, carrier performance, customs processing (if applicable), and other factors beyond our control.

Order Processing & Tracking

• Orders are processed, fulfilled, and shipped within 24 hours after payment confirmation, excluding weekends and public holidays.

• Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided at checkout.

• Tracking updates are provided directly by the shipping carrier and may take up to 24 hours to appear in the carrier’s system.

Shipping Restrictions

• We currently do not ship to PO Boxes, APO, or FPO addresses.

• Customers are responsible for providing accurate and complete shipping information at the time of purchase. Orders shipped to incorrect or incomplete addresses provided by the customer may be delayed, returned, or lost, and additional shipping fees may apply.

Additional Information

• We are not responsible for shipping delays or delivery failures caused by circumstances beyond our control, including but not limited to adverse weather conditions, natural disasters, labor disruptions, customs inspections, or errors made by the shipping carrier.

• All shipments are fully insured for the exact purchase amount to protect your order while it is in transit.

Lost or Damaged Shipping Policy

Due to a high volume of shipping-related fraud, this policy is strictly enforced.

• Once an order leaves our warehouse, the shipping carrier (such as UPS or the postal service) assumes responsibility for the shipment.

• If your package is lost, damaged, or delayed beyond the carrier’s normal delivery window, please contact us as soon as possible so we can assist you.

• We will file all required documentation and initiate a formal investigation with the shipping carrier on your behalf.

• We will make every reasonable effort to help recover your loss and keep you informed throughout the claims process.

• Replacements or refunds will not be issued until the carrier’s investigation has been completed and the insurance claim has been approved and paid.

Final Notes

By placing an order on our website, you acknowledge and agree to the terms outlined in this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice. Any changes will take effect immediately upon posting on the website.